my77's Privacy Policy

my77 (hereinafter referred to as "we", "our", or "the platform") operates a safe and reliable online entertainment platform for users in Bangladesh. We place the highest importance on the privacy of our users' personal information, and this privacy policy will inform you how we collect, use, and protect your data.

This privacy policy applies to visiting the my77 website (my77.lat), creating and using an account, and accessing any service on the platform. By using our platform, you are considered to have given your consent to the terms described in this policy.

This policy has been written in Bengali and has been prepared with Bangladeshi users in mind. my77 believes in a policy of transparency and trustworthiness toward its users.

my77 may collect the following types of information:

2.1 Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification purposes)
• National Identity Card (NID) or other government-issued identification details
• Photo or identity verification documents (where required)

2.2 Contact Information

• Mobile number
• Email address

2.3 Financial Information

• Mobile banking number (bKash, Nagad, Rocket, or Upay)
• Transaction history and amounts
• Deposit and withdrawal records

2.4 Technical Information

• IP address and device identifier
• Browser type and version
• Operating system information
• Session duration and click patterns
• Login and logout timestamps

2.5 Gaming Activity Information

• Play history and preferences
• Bet amounts and types
• Win and loss records
• Bonus and promotion redemption details

my77 collects your information through various methods:

3.1 Information You Provide Directly

When you create an account on my77, log in, complete a deposit or withdrawal, or contact our support team, you yourself provide the necessary information. This information is collected directly through the forms you submit.

3.2 Automatically Collected Information

When you visit the my77 website or use the platform, certain technical information is collected automatically. This includes information gathered through cookies, log files, and web beacons.

3.3 Via Third Parties

We may receive transaction confirmation information from payment processors such as bKash, Nagad, Rocket, and Upay. In addition, relevant information may be collected for identity verification purposes.

my77 uses your information for the following purposes:

4.1 Service Delivery & Operations

• Account creation, verification, and management
• Transaction processing and completion
• Personalizing the gaming experience
• Delivering bonuses and promotions

4.2 Ensuring Security

• Preventing fraud and unauthorized access
• Ensuring account security
• Detecting suspicious activity

4.3 Communication & Support

• Sending important notifications and updates
• Providing 24/7 live chat and email support
• Resolving your complaints and inquiries

4.4 Legal Obligations

Your information may be used to comply with applicable laws and regulations, to maintain required records, and to establish or defend legal claims.

my77 does not generally share your personal information with third parties. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

Only the necessary information is shared with technology providers required to operate our services, payment processors (bKash, Nagad, Rocket, Upay), and security service providers. These partners are also bound to follow an equivalent privacy policy.

5.2 Legal Requirements

Information may be provided to authorities upon a court order, legal investigation, or the requirements of applicable regulations. In such cases, my77 will only provide information within the limits of its legal obligations.

5.3 Business Transfers

In the event of a business merger or acquisition, user data may be transferred. However, in such cases the new party must maintain protections equivalent to this privacy policy.

my77 never sells, rents, or transfers your personal information to third parties for marketing or advertising purposes.

my77 retains your personal information only for as long as it is considered necessary — for service delivery, fulfilling legal obligations, or legitimate business purposes.

6.1 Account Information

Account-related information is retained for as long as your account remains active. Even after account closure, certain information may be kept for a defined period for legal or regulatory needs.

6.2 Financial Transaction Information

Financial records and transaction history are retained for the period required by applicable law.

6.3 Technical Logs

Server logs and technical data are kept for a limited period to maintain security and service quality.

Once the retention period ends, data is securely deleted or anonymized in a way that no individual can be identified from it.

my77 has put in place advanced technical and administrative measures to keep your personal information safe:

7.1 Encryption

All data transmission on our platform is secured through SSL (Secure Socket Layer) encryption technology. This ensures that information exchanged between your browser and our servers remains unreadable to third parties.

7.2 Access Controls

Only authorized staff can access your information, and they operate under strict confidentiality terms. Internal access control processes are reviewed on a regular basis.

7.3 Security Monitoring

Our systems are under continuous monitoring. Any suspicious activity that is automatically detected is addressed immediately.

You are also responsible for the security of your account. Keep your password confidential, do not share it with others, and contact us if you notice any suspicious activity.

As a my77 user, you have the following rights regarding your own information:

8.1 Right to Access Information

You can request from us at any time to find out what information we hold about you and how it is being used.

8.2 Right to Correct Information

If the information we hold about you is incorrect or incomplete, you can request a correction. We will make the necessary changes as quickly as possible.

8.3 Right to Delete Information

In certain circumstances, you may request that your personal information be deleted. However, some information may be required to be retained for a set period due to legal obligations.

8.4 Right to Object to Processing

You may object to the use of your information for specific purposes. We will give proper consideration to your objection and take the necessary steps.

8.5 Right to Lodge a Complaint

You may submit any complaint related to the protection of your information directly to us. Our support team provides assistance 24/7: [email protected]

To exercise these rights, send an email to [email protected] or contact us via live chat.

my77 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your browsing experience.

9.1 Essential Cookies

These are necessary for the core functionality of the website. These cookies are used for tasks such as maintaining login sessions, security verification, and remembering user preferences. Disabling them may cause the site to not work properly.

9.2 Analytics Cookies

Analytics cookies are used to monitor site performance and improve the user experience. The data collected by these cookies is anonymised and used as aggregate statistics.

9.3 Cookie Control

You can manage cookies from your browser settings. Most browsers allow you to accept, reject, or delete cookies. Please note, however, that disabling cookies may cause some features of my77 to not work properly.

my77 is an adults-only platform. Only users aged 21 or above are permitted to create and use an account on this site.

We do not knowingly collect any personal information from minors. Age is verified at the time of account creation, and if any user is found to be under 21, their account will be immediately closed and any collected data will be deleted.

If you become aware that a minor is using an account on my77, please notify us immediately: [email protected]

my77 reserves the right to amend or update this privacy policy as needed. If any significant changes are made to the policy, we will notify you in the following ways:

• A notice will be displayed on the website
• A message will be sent to your registered email address
• The "Last Updated" date on this page will be changed

If you continue to use my77 after any changes, you will be considered to have consented to the new policy. You are advised to visit this page regularly to stay informed about policy updates.

If you have any questions, comments, or concerns about this privacy policy, or wish to exercise any of your data protection rights, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 via the website
• Language: Support is available in Bengali and English

my77's support team will process your request as quickly as possible. We respect the privacy of our users and take any concerns you may have seriously.